Results of search for 'ccl=su:"Servicio al cliente"' › Biblioteca Rafael Parga Cortés catalog

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	1.	Marketing relacional : un nuevo enfoque para la seducción y fidelización del cliente / Pedro J. Reinares Lara, José Manuel Ponzoa Casado; prólogo Javier Álvarez by Reinares Lara, Pedro J Álvarez, Javier, pr Ponzoa Casado, José Manuel Series: Ono Edition: 2a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Madrid : Prentice Hall Hispanoamericana, 2004 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (2)Call number: 658.8 R364m, ... Place hold Add to cart (remove)
	2.	Calidad y servicio : conceptos y herramientas / Martha Elena Vargas Quiñones, Luzángela Aldana de Vega by Vargas Quiñones, Martha Elena Aldana de Vega, Luzángela Series: Colección: ciencias administrativas. Área: administración Edition: 2a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Bogotá : Universidad de la Sabana, 2012 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (2)Call number: 658.562 V297c, ... Place hold Add to cart (remove)
	3.	Alineamiento y ritmo organizacional : mercadeo interno. Un imperativo en la gestión empresarial del siglo XXI. Estrategias - habilidades gerenciales, herramientas de medición / Humberto Serna Gómez; colaborador José Salazar Gómez by Serna Gómez, Humberto Salazar Gómez, José, col Edition: 1a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Bogotá : 3R Editores, 2007 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (2)Call number: 658.8 S486a, ... Place hold Add to cart (remove)
	4.	Gerencia del servicio : la clave para ganar todos / Jorge Eliécer Prieto Herrera by Prieto Herrera, Jorge Eliécer Series: Colección: administración. Área: mercadeo y ventas Edition: 2a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Bogotá : Ecoe Editores, 2011 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (2)Call number: 658.812 P949g, ... Place hold Add to cart (remove)
	5.	Gerencia del servicio : alternativa para la competitividad / Mario Enrrique Uribe Macias by Uribe Macías, Mario Enrique Series: Gestión empresarial Edition: 1a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Colombia : Universidad del Tolima, 2010 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (6)Call number: AU 658.812 U76g, ... Place hold Add to cart (remove)
	6.	No cover image available La calidad total en el mercadeo : guía para profesionales, estudiantes y empresariales / Luis José López Medina; asesor Carlos E. Espitia Guerrero by López Medina, Luis José Espitia Guerrero, Carlos E. , ase Edition: 1a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Colombia : Universidad Pedagógica y Tecnológica de Colombia, 1997 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: 658.8 L864c. Place hold Add to cart (remove)
	7.	No cover image available Presente y futuro del servicio de atención al público en la alcaldía municipal de Ibagué sector central / Zoila Esperanza Diaz Galindo, Maria del Carmen Guzman; Gladys Mesa Quintero, Director by Díaz Galindo, Zoila Esperanza Guzman, María del Carmen Mesa Quintero, Gladys [dir] Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Colombia : Universidad del Tolima, 1995 Dissertation note: Tesis (Administrador Financiero) Universidad del Tolima, IDEAD Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: T 0803 045. Place hold Add to cart (remove)
	8.	Administración y logística en la cadena de suministros / Donald J. Bowersox, David J. Closs, M. Bixby Cooper; revisión técnica José Barrera Hernández, Raúl Ruán Ortega by Bowersox, Donald J Barrera Hernández, José, rev Bixby Closs, David J Ruán Ortega, Raúl, rev Edition: 2a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish México : McGraw-Hill, 2007 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: 658.5 B786a. Place hold Add to cart (remove)
	9.	La excelencia en el servicio / Karl Albrecht, Lawrence J. Bradford; traducción Jesús Villamizar Herrera; revisión técnica Humberto Serna Gómez by Albrecht, Karl Bradford, Lawrence J Serna Gómez, Humberto, rev Villamizar Herrera, Jesús [tr] Edition: 1a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Bogota : 3R Editores, 2005 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: 658.812 A341e. Place hold Add to cart (remove)
	10.	No cover image available Proceso de gerencia del servicio en el departamento de policía tolima / Consuelo Puentes Ende, Nelson Sanchez Rodriguez, Doris Sanchez Trujillo; Director Mario Enrique Uribe Macías by Fuentes Ende, Consuelo Sanchez Rodríguez, Nelson Santchez Trujillo, Doris Uribe Macías, Mario Enrique Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Colombia : Universidad del Tolima, 2001 Dissertation note: Tesis (Administrador Financiero) Universidad del Tolima, IDEAD. Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: T 0803 174. Place hold Add to cart (remove)
	11.	Mercadeo relacional : hable directo con su cliente. Descubra, conozca y comprenda a su cliente con mercadeo directo / Marta Lucía Restrepo Torres by Restrepo Torres, Martha Lucía Edition: 1a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Bogotá : Rapp Collins, 1999 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: 658.8 R436m. Place hold Add to cart (remove)
	12.	No cover image available Gestión de mercados : fundamentos, investigación, estrategias y operación / Martha Ruth Mendoza Torres by Mendoza Torres, Martha Ruth Edition: 3a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Colombia : Universidad EAN, 2009 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: 658.8 M539g. Place hold Add to cart (remove)
	13.	Servicio al cliente interno : todos somos clientes y todos tenemos clientes / Rigoberto Martínez Bermúdez by Martínez Bermúdez, Rigoberto Series: Área: Marketing Edition: 1a. Edición Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Bogotá : Ediciones de la U, 2016 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (2)Call number: 658.812 M385s, ... Place hold Add to cart (remove)
	14.	Administración de la cadena de suministro : una perspectiva logística / John J, Coyle ... [et al.] by Coyle, John J , C. John Gibson, Brian J John Novack, Robert Edition: 10a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish México : Cengage Learning, 2018 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: 658.5 C881a. Place hold Add to cart (remove)
	15.	Marketing : fundamentos cientificos y empresariales / Elena Delgado Ballester, Miguel Hernandez Espallardo, Hector Augusto Rodríguez Orejuela by Delgado Ballester, Elena 2. Rodríguez Orejuela, Hector Augusto Hernandez Espallardo, Miguel Series: Coleccion : Ciencias Administrativa Area Mercadeo Edition: 1 ed. Material type: Text; Format: print ; Audience: General; Language: esp Bogota : Ecoe Ediciones, 2009 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (3)Call number: 658.8 D352m, ... Place hold Add to cart (remove)
	16.	No cover image available Claves en la gerencia del servicio / Fernando Sanchez by Sanchez, Fernando Series: Desarrollo Empresarial Material type: Text; Format: print ; Audience: General; Language: esp Bogota : Incolda, 2000 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: DVD 353.5 S211c. Place hold Add to cart (remove)
	17.	Merketing : personas reales, decisiones reales / Michael, R. Solomon, Elnora W. Stuart; traducción Ricardo Hoyos Ballesteros, Jaime Colmenares Cobos; revisión técnica Christian Betancur Botero by Solomon, Michael, R Christian, Betancur Botero, rev Colmenares Cobos, Jaime, tr Hoyos Ballesteros, Ricardo, tr Stuart, Elnora W Edition: 2 ed. Material type: Text; Format: print ; Audience: General; Santafe de Bogotá : Prentice Hall Hispanoamericana, 2001 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: 658.802 S689m. Place hold Add to cart (remove)
	18.	La infanteria del marketing : como asegurar el posicionamiento en el mercado / Gonzalo Zuluaga Uribe by Zuluaga Uribe, Gonzalo Material type: Text; Format: print ; Audience: General; Language: esp Bogota : Alfaomega, Cesa, 2004 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (2)Call number: 658.812 Z94i, ... Place hold Add to cart (remove)
	19.	No cover image available La voz del cliente y la calidad gerencial. ISO 9000 Manual de trabajo y diagnostico para el video / Santiago Palom Rico, Angel Pola Maseda by Palom Rico, Santiago Pola Maseda, Angel Series: ISO 9000 hacia la excelencia y la calidad total Material type: Text; Format: print ; Audience: General; Language: esp [s.l. : s.n] Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: 658.562 P181v. Place hold Add to cart (remove)
	20.	La auditoria operativa en la practica : Tecnicas de mejora organizativa / Jordi Mas, Carles Ramio by Mas, Jordi Ramio, Carles Series: Estrategia y Gestion Competitiva / coordinacion Juan Luis Segurado Llorente Material type: Text; Format: print ; Audience: General; Language: esp Santafe de Bogotá : Alfaomega, 1998 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (2)Call number: 658.4013 M394a, ... Place hold Add to cart (remove)

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Your search returned 40 results.