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	1.	La excelencia en el servicio / Karl Albrecht, Lawrence J. Bradford; traducción Jesús Villamizar Herrera; revisión técnica Humberto Serna Gómez by Albrecht, Karl Bradford, Lawrence J Serna Gómez, Humberto, rev Villamizar Herrera, Jesús [tr] Edition: 1a ed. Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Bogota : 3R Editores, 2005 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (1)Call number: 658.812 A341e. Place hold Add to cart (remove)
	2.	La revolución del servicio / Karl Albrecht, traducción Jesus Villamizar Herrera by Albrecht, Karl Villamizar Herrera, Jesus, tr Material type: Text; Format: print ; Audience: General; Language: esp Bogota : Legis, 1991 Availability: Items available for loan: Biblioteca Central Rafael Parga Cortes (2)Call number: 658.812 A341r, ... Place hold Add to cart (remove)

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